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Table of content:

PART 1: CORE CONCEPTS
Overview
1. Leading, Managing, and Following
2. Patient Safety
3. Developing the Role of Leader
4. Developing the Role of Manager
Context5. Legal and Ethical Issues
6. Making Decisions and Solving Problems
7. Healthcare Organizations
8. Understanding and Designing Organizational Structures
9. Cultural Diversity in Health Care
10. Power, Politics, and Influence
PART 2: MANAGING RESOURCES11. Caring, Communicating, and Managing with Technology
12. Managing Costs and Budgets
13. Care Delivery Strategies
14. Staffing and Scheduling
15. Selecting, Developing, and Evaluating Staff
PART 3: CHANGING THE STATUS QUO16. Strategic Planning, Goal-Setting, and Marketing
17. Leading Change
18. Building Teams Through Communication and Partnerships
19. Collective Action
20. Managing Quality and Risk
21. Translating Research into Practice
PART 4: INTERPERSONAL AND PERSONAL SKILLS
Interpersonal
22. Consumer Relationships
23. Conflict: The Cutting Edge of Change
24. Managing Personal/Personnel Problems
25. Workplace Violence  and Incivility
26. Delegation: An Art of Professional Practice
Personal27. Role Transition
28. Self-Management: Stress and Time
29. Managing Your Career
Future30. Thriving for the Future

Product Details:

  • Language: English
  • ISBN-10: 0323185770
  • ISBN-13: 978-0323185776
  • ISBN-13: 9780323185776
Author: Patricia S.Yoder-Wise 

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