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Chapter by chapter guide

Part I: OVERVIEW.

1. Supervisory Management Roles and Challenges.

Part II: PLANNING AND ORGANIZING.

2. Basics of Planning.

3. Basic leadership, Problem Solving, and Ethics.

4. Basics of Organizing.

5. Appointing Authority and Empowering Employees.

Part III: LEADING.

6. Correspondence.

7. Inspiration.

8. Administration.

9. Gathering Development and Team Building.

Part IV: SKILL DEVELOPMENT.

10. Gatherings and Facilitation Skills.

11. Instructing for Higher Performance.

12. Overseeing Conflict, Stress, and Time.

Part V: CONTROLLING.

13. Practicing Control.

14. Controlling Productivity, Quality, and Safety.

Part VI: MANAGING HUMAN RESOURCES AND DIVERSITY.

15. Choosing, Appraising, and Disciplining Employees.

16. The Supervisor, Labor Relations, and Legal Issues.

Item Details:

Dialect: English

ISBN-10: 1285063007

ISBN-13: 978-1285063003

ISBN-13: 9781285063003

Creator: Donald C. Mosley, Jr. Donald C. Mosley , Paul H. Pietri

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